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This job is no longer available- As an IT Support Technician, you'll be the go-to problem solver for all technical issues across the business.
Your main responsibilities will include:
- Providing first-line software and hardware support to end users via email, phone, and in-person
- Administering Active Directory, O365, managing software access, and documenting processes
- Onboarding and Off-boarding
- Performing health checks on user equipment and maintaining asset registers
- Supporting client Helpdesk
- Managing virus alerts
About You:
- Strong proficiency with Windows OS, Active Directory, Azure, and O365 Admin Centre
- Proven ability to troubleshoot and diagnose PC hardware/software issues
- Customer-focused mindset to manage expectations and deliver top-notch service
- Ideally, experience with Cisco Meraki infrastructure and Fresh-Service ticketing system
What you'll get in return:
- 24 days holiday + Bank Holidays rising up to a maximum of 27 with years of service
- 4% Matched Pension
- Flexible working
- Learning opportunities and ability to upskill
- + More
What to do now:If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
