- Site Quality Control plan & Quality Management System (QMS).
- Site Calibration System.
- RMA Process (Problem solving, root cause analysis, trouble shooting, 8D).
- ISO 9001:2015 Accreditation.
- Customer Quality
- Supplier quality management.
- Be part of the NPI team ensuring new product quality is monitored.
- Monitor Quality KPI’s and lead corrective actions to resolve the root cause of an issue.
- Maintain site Quality standards (target >99% FTPR in all departments)
- Ensure RMA and Calibration Metrics are updated daily.
- Manage and maintain the company calibration system on a system called Gagelist ensuring all equipment is kept current and up to date.
- Take ownership and manage RMA / 8D / RPS activities on site ensuring customer issues are resolved in a prompt and efficient manner, targeting RMA resolution in 2 weeks. Knowledge of Redmine system would be an advantage.
- Manage and maintain the company internal Quality Control Plan, driving improvement activities and carrying out quality risk assessments to continuously improve customer quality.
- Manage and maintain the company QMS ensuring ISO9001:2015 accreditation.
- Assist with internal Quality audits.
- Technical support for operators to be able to achieve daily production demand and Quality targets.
- Establishing a training and quality culture of continual improvement, you will support the day-to-day operations of the Production managers within the production area.
- Be an active part of the Supplier Quality process.
- Carry out Gemba walks - Coaching and training activities.
- Work closely with the supply chain, production, and technical team to enable continuous improvement of all quality related KPI’s in line with the company objectives.
- You have experience developing solutions and managing change in a fast-paced manufacturing environment.
- An excellent communicator, you can translate complex technical concepts to non-technical audiences.
- With good influencing skills, you can manage change effectively.
- Someone who shares and lives our values. Apply expertise in technical troubleshooting to identify and address root causes of issues, ensuring sustainable solutions are implemented.
- Effectively manage multiple stakeholders and their competing demands, balancing priorities to achieve organizational objectives.
- Utilize strong analytical skills to create, analyse, and present data as actionable information, driving informed decision-making and continuous improvement initiatives.
- 25 days holiday, plus bank holidays, extra days for Christmas shutdown
- 9% pension
- Life assurance
- Hours are Monday =- Friday 8am – 4pm
- Training and development