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Job Title: eCommerce Sales Manager
Department: Sales
Reports To: Senior Leadership / Director Level
Location: Redditch/Hybrid (Travel Required)
Salary: £45,000 - £55,000 + Commission/Bonus
Role Summary
The eCommerce Sales Manager will drive business development across the ecommerce and fulfilment sector by using proven sales strategies, tools, and relationship-building techniques. This individual will be responsible for generating profitable business opportunities, delivering high-quality solutions to customers, and ensuring a smooth onboarding process before transitioning clients to account management.
Key Responsibilities
- Drive business growth by promoting ecommerce, fulfilment, and express delivery solutions.
- Generate and nurture a pipeline of leads, converting them into long-term customers.
- Build and maintain strong, long-lasting customer and supplier relationships.
- Understand the customer's business and uncover opportunities for tailored service offerings.
- Present, negotiate, and close high-quality deals with prospective clients.
- Coordinate with internal teams to ensure successful onboarding and service delivery.
- Identify and act on cross-functional sales opportunities.
- Support marketing campaigns with aligned sales efforts.
- Maintain accurate forecasting, reporting, and pipeline management.
- Stay informed on industry trends, competitor activity, and emerging customer needs.
Preferred Skills & Experience
- Proven track record in B2B/B2C ecommerce and fulfilment sales.
- Minimum 5 years' experience within ecommerce, fulfilment, or express delivery sectors.
- Demonstrated success in generating new business and increasing market share.
- Strong commercial awareness and understanding of the ecommerce landscape.
- Experience working in fast-paced, growth-focused environments.
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