Back to search
Position: Ecommerce ExecutiveLocation: Birmingham (Hybrid)Salary: £25,000 - £28,000
About the CompanyOur client is a growing digital agency specialising in high-performance e-commerce solutions. Their team combines strategic, creative, and technical expertise to build, optimise, and manage impactful online experiences for a diverse range of brands.
Role OverviewThe Ecommerce Executive will support the delivery and ongoing management of website projects and client retainers. This role is ideal for someone with 1-2 years' experience using e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for client success and digital growth.
Key Responsibilities
Project Management
-
Manage planning and execution of e-commerce website projects
-
Ensure projects are delivered on time, within scope, and on budget
-
Act as a key point of contact for clients, ensuring smooth communication and issue resolution
Retainer Management
-
Oversee delivery of services within client retainers
-
Monitor performance metrics and provide actionable recommendations
-
Identify opportunities for upselling or adding further value
Client Collaboration
-
Build and maintain strong client relationships
-
Understand client objectives and ensure services align with their business goals
-
Provide regular updates, performance reports, and strategic insights
Team Coordination
-
Work closely with internal teams across design, development, and digital marketing
-
Lead project kick-offs and maintain alignment across stakeholders on timelines and deliverables
E-commerce Expertise
-
Stay up-to-date on e-commerce trends, tools, and platform features
-
Share insights internally and with clients to improve performance and user experience
-
Advise on UX/UI best practices and website optimisation strategies
Required Skills and Experience
-
1-2 years' experience in e-commerce, digital marketing, or web project management
-
Strong understanding of Shopify and other e-commerce platforms
-
Excellent time management and ability to juggle multiple priorities
-
Clear and confident communicator, comfortable working with both technical and non-technical stakeholders
-
Strong analytical skills with the ability to interpret data and drive improvements
-
Proactive, solution-focused, and results-driven
Benefits
-
Generous holiday allowance
-
Social events and team socials
-
Performance-related bonus scheme
-
Hybrid working model for flexibility
-
Opportunities for professional development and growth
If you're passionate about e-commerce and eager to develop your career within a dynamic and supportive agency environment, we'd love to hear from you.
