Regional Service Manager

Job Title - Regional Service Manager

Living Location - West Midlands - Bristol

Salary - up to £52k Basic plus bonus and Tesla + more benefits below (£57k OTE)

Company

Our Client, an international manufacture, is one of the largest Companies in their sector and have a strong commercial offering. Even with a large workforce they have retained a family feel, placing employee welfare & professional development high on their agenda. Their focus is on high levels of customer service and service standards, setting this Company apart from its competition.

The Person & Skills

For this Regional Service Manager position, you should:

• Be enthusiastic and a strong communicator who understands what’s involved with working with an engineering team.
• Have managed Mobile Engineers or be a Team Leader looking for your next step.
• Preferably had a technical background and understand the Engineers point of view.
• Be able to make decisions independently and know the impact of the choices you make.
• Be motivated to build strong relationships with Engineers and Customers.
• Have first class approach to customer support and be focused on achieving maximum customer satisfaction.
• Be able to set targets and manage KPI’s and lead a team to a world class performance.

The Role

• As Regional Service Manager you will be managing a team of Field Service Engineers
• Maintaining and building relationships with customers.
• You will be working within the constraints of a P&L and increasing profitability via cost & revenue control.
• You’ll be fully responsible for the recruitment, training, and development of all your Field Service Engineer's.
• You will be measured on margin control, service fulfilment, customer satisfaction, stock control and revenue generation.

The Package & Salary

• Up to £52k basic
• 10% Bonus
• Tesla
• Phone & Laptop
• Contributory pension
• Private Healthcare (Ability to add Family)
• 33 Days Holiday inc. Bank Holidays

West Midlands, Regional Service Manager, £52k + benefits / £57k OTE

Hodfin specialise in Engineering & Technical recruitment. We'll enable you to develop your career. At the heart of our approach is listening. Getting to know you, your skills and experiences and most importantly what you want from your career. We offer engineering jobs across a range of sectors - industrial, building services, mechanical, electrical, process and medical.

When you apply for a role with HODFIN you are agreeing that we can process your details on our ATS. This will mean in the future we are able to send you other relevant opportunities. If you would like more details on our Privacy Policy please visit our website

Hodfin is acting as an employment agency in relation to this vacancy.

For our latest news & vacancies please follow us on Twitter @hodfintechnical

Field Service Engineer, Forklift, HGV, Electrical, Vehicle Technician, Automotive Technician, Workshop Mechanic, Vehicle Mechanic, REME, Armed Forces, Automotive Mechanic, Mechanical, Hydraulics, Pneumatics, Engineering, Service, Plant Engineer, Lift Engineer, Material Handling, Lift truck, Fork Lift, Materials Handling, Narrow Aisle, VNA, CAT, Linde, Toyota, Nissan, Still, Hyster, JCB, Flexi, Bendi, Service Technician, Service Engineer, Plant Fitter