Logistics/Customer Service Executive

An urgent opportunity has arisen working for a very good client of ours in Bishops Stortford for a Logistics/Customer Service Executive!!

You don't neccessarily need logistics/shipping experience, a passion a good attitude towards the role is just as important...

Duties:

Management of customer orders from receipt to delivery

Maintain customer delivery instructions and routinely check their accuracy

Deal with general enquiries and added value opportunities to support business growth.

Support the business in the expectation of our 'On Time In Full’ delivery needs.

Work with the relevant freight provider to ensure key KPI’s are met.

Control transport costs and highlight areas for improvement in process.

Arrange transportation of goods from an agreed collection point to our customer delivery locations

Provide a proactive and consistent level of delivery updates and progress on orders.

Ensure cost of transport for each specific delivery are entered into our system to ensure costs attributed to each sale and delivery made.

Excellent hours of work and hybrid working available 2 days a week, good location and free parking - so hurry to hear more!