Supplier Account Coordinator

Ellis Mason have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a SUPPLIER ACCOUNT COORDINATOR.

This role will support the set-up of new customer accounts, working in a team of approx. 6. The SUPPLIER ACCOUNT COORDINATOR manages the relationship of suppliers. Coordinating the introduction of new customers to the suppliers you manage.

For the role of SUPPLIER ACCOUNT COORDINATOR, you will need to be confident in engaging with customers/suppliers and competent on IT systems in order to efficiently carry out the on-boarding process.

The SUPPLIER ACCOUNT COORDINATOR is available immediately for the right person. This is a new role due to growth.

• Salary circa £23,000-£25,000 per annum, dependent on experience.
• Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis
• Support & training from an experienced manager.
• Modern, polished offices
• 20 days holiday plus 8 bank holidays
• Government pension scheme
• Free on-site parking

The main duties included within the role of the SUPPLIER ACCOUNT COORDINATOR, are:

• Completing the set up and on boarding of new suppliers
• Building strong working relationships with suppliers
• Providing quotations to new customers
• Handing new customers to the underwriting team in order to get them approved for set up
• Chasing up any missing information/documents
• Logging queries on the in-house system
• Taking incoming calls and working in a support ticket system to ensure enquiries are responded to
• Completing and sending out relevant documentation
• Ensuring that projects and support tickets are updated daily
• Generating reports when required
• Answering queries from the internal account management team
• Providing IT system training to new customers
• Escalating any underwriting queries to the management team