Installations Administrator

Chubb Community Care (Chubb Group) has an opportunity for a Installations Administrator / New Customer Coordinator to join our team based in Blackburn (BB1 2PR) with installations coordination and administration on a full time, permanent basis.

About Us, Our Culture & What We Can Offer You

Chubb is one of the leading providers of medical alert devices and monitoring services in the UK known as ‘Chubb Community Care’, Medical Alert, also known as Personal Emergency Response System (PERS) or Telecare System, allows you to call for help in an emergency by pushing a button. The technology is designed to protect some of the most vulnerable in our society; for families, it helps your loved ones maintain their safety and independence in the comfort of their home.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: c, £24,000 per annum

• 25 days holiday, plus bank holidays
• Free Onsite Parking
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Childcare Vouchers
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What You’ll Be Doing As An Installations Administrator

This is a process driven administrative role, that will see you coordinate all new project orders and variations, to ensure they are processed and invoiced in order to meet forecasted installation targets.

• To process all new orders for project installations
• To create contract files & warranty contracts
• Ordering & dispatching of equipment
• Raising sub-contract orders
• Invoicing inclusive of payment applications, proforma and full/part invoicing
• Management of invoicing disputes
• Monthly finance reconciliation
• To maintain a high level of customer focus
• Flexible to undertake other tasks as required

WORKING HOURS: 37.5 hours per week | Monday to Friday 9.00am – 5.00pm

What We Would Like You To Bring

You will be highly process orientated with a keen eye for detail and numeracy. Whilst maintaining a customer focused outlook, as you will be supporting both external customers with queries as well as supporting your internal stakeholders including Project Managers and Engineers. In addition you will:

- Possess exceptional administration ability and be highly process orientated

- Be comfortable using and adapting to inhouse platforms (we use JDE)

- You will have strong Excel skills and be confident with formatting and exporting data

- Highly organised and can prioritise workloads effectively

- Excellent communication skills, both written and verbally