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Would you like to work within a company where there is no evening or weekend work, and you are guaranteed bank holidays off but also offers:
-Working for an established national brand
-35 hour working week Monday to Friday between 9am and 5pm.
-We are open to ad-hoc flexible working.
-Ad-Hoc working from home.
-26 days holidays plus bank holidays with the option to buy 3 days with your Annual Flex Pot*
-Casual dress
-Free onsite parking
-Free tea and coffee
-On the job development
-A great supportive culture
-A first-class benefits scheme (on successful completion of a 3-month probationary period) including:
-Health Cashplan (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing)
-Discounted Gym Membership
-Cycle to work scheme
-Group personal pension plan
-Enhanced Maternity and Paternity Pay
-Critical illness and income protection cover*
-Access to an employee assistance programme and mental health first aiders
Access to member benefits including legal advice line and insurance services
*Applicable on completion of probationary period and subject to terms.
What will you do?
This is an interesting and varied role. The successful candidate will:
路Provide full administrative support to the Sales Team in Blackpool and across the UK.
路Support the processing of membership applications and member queries.
路Provide first line IT support for resolving password authentication and general login issues for our self-employed Membership Advisors across the UK.
路Support the Sales Support Manager with the provision of information for sales-related events including Online Events, Sales Conference, Self-employed Membership Advisor Familiarisation programmes, Service Provider webinars and roadshows.
路Keep up to date with FSB/Service Provider knowledge to present relevant information to Regional Sales Manager and Membership Advisors.
路Proactively recommend improvement for the sales support function to ensure continuous improvement.
Who are we looking for?
The ideal candidate will have:
路Experience of delivering admin support in a role without close supervision and where working on own initiative was essential.
路Experience of working in a customer supporting role.
路Good knowledge of IT applications including Microsoft TEAMS, Sharepoint, Word, Excel and Outlook.
路Previous experience using a customer database.
Who are we?
Established nearly 50 years ago to help small businesses and the self-employed achieve their ambitions, FSB is a not-for-profit organisation that鈥檚 run by members, for members.
Members get an exclusive package of great value business services including advice, financial products and support. These cover a wide range of benefits such as tax, legal and HR, local network groups and business banking.
We鈥檙e also the UK鈥檚 leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. With teams across the UK, we work with governments, elected members and decision-makers to make real change happen.
Additional information
All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK.
As an equal opportunities employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department.
Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email.
