Detention Officer

Role: Detention Officer REF 77093
Contract Length: 12 months
Location: Bedford
IR35: Inside
Pay Rate to Intermediary: 33.79 per hour
Security Clearance: CTC requested

Spinwell is recruiting for a Detention Officer for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE DETENTION OFFICER

• Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on IT systems in an accurate and timely manner.
• Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required.
• Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow.
• Flagging contract issues appropriately and in a timely manner to line manager or Compliance team.
• Actively contribute towards the compiling of management reports.
• Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate.
• Line management of AO Support Officers as required.
• Other ad hoc administrative duties as required.
• Work closely with the Welfare Office within the immigration removal centre, dealing appropriately with any issues that arise. The Welfare Office is run by the service provider and is a key touch-point for people to raise any concerns they may have.
• Complete asylum screening interviews remotely, when required.

SKILLS/EXPERIENCE OF THE DETENTION OFFICER

You will require excellent interpersonal skills to deal with different, and sometimes difficult situations. Self-confidence, resilience, organisation skills and personal integrity are also required within this challenging environment of a busy desk with at times, a high volume of work.

If you are a Detention Officer, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us