Credit Controller

K3 Capital Group, a Multi-Disciplinary and complementary group of professional Services Businesses advising UK SMEs and with some operations overseas.

We are looking for an experienced Credit Controller to join our team on a full-time, permanent basis here at our head office in Bolton.

The Position & Key Responsibilities

You will proactively manage the accounts of all clients across 2 Group ledgers, ensuring timely payments are made within the contractual payment terms. You will be responsible for contacting customers to ensure payment is received in a timely fashion, undertaking proactive credit control via phone & email.

• Updating Iplicit with notes of all correspondence to/from Client.
• Allocation of payments received.
• Managing the credit control in-box (email).
• Conduct weekly debtors meeting with Credit Control Manager and circulating said report to the wider business. 
• Escalating all problematic issues to Credit Control Manager.
• Communicating with other offices to ensure issues causing the delay in customer invoices are dealt with promptly.
• Building relationships with customers to ensure smooth running of accounts.
• Liaising with external debt collection agency re the outsourcing of any non-paying accounts.

Desired Experience: -

• Min 2 years’ experience within a credit control/debt collection role.
• Experience using Microsoft Teams and Outlook advantageous.
• Good standard of communication skills, both written and verbally.
• Intermediate in Excel (VLOOKUP`S, Pivot tables)
• Strong organisation skills, with the ability to multitask and prioritise.

Benefits:

• Salary c.£25,000
• Hybrid (4 days office, 1 day wfh)
• Holidays - 25 days + celebration day (plus 2 extra half-days)
• Pension - 4% Employer Contribution
• Death In Service - 4 x Salary
• Cashback Health Plan