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Operational Analyst

PINNACLE PET GROUP LIMITED
Posted 12 days ago
Location

Borehamwood, Hertfordshire WD6 1TE, England

Salary

£30,000 per annum

Contract type

Full Time

Job Details

To carry out functional and user acceptance tests for Policy processes and change. Identifying what needs to be tested, creating test scripts and any necessary data scenarios. This will include identifying defects, logging and correcting prior to go live. Reviewing business specifications, providing input for requirements, assisting with testing estimations and providing technical support. Attending Launch and Project meetings/conference calls and to liaise with both internal departments and external clients to understand the requirements of the new/post launch activities. An element of this role will also include assisting the wider Business Operations team with system set up tasks when required.

 
Key Responsibilities
  • To investigate and resolve issues
  • Coordinate and Communicate effectively any change or launch
  • To identify what needs to be tested and necessary data scenarios
  • Ensure all new launches and projects are managed effectively
  • Carry out end to end user acceptance testing
  • Managing and reporting test results and defects
  • Analyse and Investigate defects and issues
  • Creating and maintaining test documents/scripts
  • Writing and Executing test cases for functional/acceptance and regression testing
  • Working alongside IT and project development teams
  • Reading and understanding Business Specifications and requirements in order to create test scenarios and documentation
  • Logging defects via defect reporting tools, managing the progression and carrying out re tests
  • Monitoring test results and communicating as necessary
  • Maintain existing test scripts, keeping them up to date and accurate
  • Responsible for validating changes/requests, investigating the root cause through analysis and communicating to the business
  • To act to deliver good outcomes for retail customers whilst delivering a higher standard of customer care and enabling consumers to make effective decisions in their interests.
  • To assist the Business Operations Analysts in product and letter set up tasks when required.
 Key skills
  • Experience of working in a testing background, producing test scripts, reporting defects and carrying out functional tests
  • Ability to work to deadlines
  • Ability to prioritise own workload
  • Ability to work on own initiative
  • Excellent attention to detail
Successful Candidates Will Have
Essential
  • Ability to work to deadlines
  • Ability to prioritise own workload
  • A flexible and positive attitude
  • The ability to communicate effectively
  • Proven numerical skills
  • Ability to work on own initiative
  • Excellent attention to detail
  • PC literate
  • Experience of working in a testing background, producing test scripts, reporting defects and carrying out functional tests

Desirable
 
  • Finance or Insurance industry experience, ideally testing background
  • Experience of working in a regulated environment
  • Experience of working in a projects environment
  • Experience in using Jira
  • ISEB Qualified at Foundation level

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