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Travel Sales and Customer Services Consultant
Base Salary to £24,000 + Bonus and Benefits
Hybrid - Part Remote and Part Office - Hertfordshire
Due to growth and expansion, my client who is a well-established travel company is recruiting for customer service focused travel sales consultants to join their team.
They sell a niche product and are experiencing a large demand in enquires hence the expansion of the reservations team.
Ideally, candidates will have previous reservations and customer service skills gained within the travel industry although my client will consider candidates who recently gained travel & tourism qualifications and are seeking to develop a career within the travel industry.
This role is offered on a hybrid basis - Part remote and Part office based in Hertfordshire.
Travel Sales and Customer Service Consultant Duties and Responsibilities
Booking all aspects of the client's holidays as well as making amending to existing reservations
Providing a consultative approach to clients' needs
Building long term relationships with clients
Seizing opportunities to upsell products when they arise.
Travel Sales and Customer Service Consultant Skills and Attributes:
Previous travel industry experience preferred although candidates who have recently gained a travel and tourism qualification will also be considered.
Good telephone manner and communication skills
Ability to work under pressure and deadlines
Good Customer Services skills
Travel Sales and Customer Service Consultants Remuneration Package:
Base Salary to £24,000 + Bonus
20 days annual rising to 25 days annual leave after 2 years + 8 bank holidays
Travel Discounts
Workplace Pension
Health Benefits package
Free car parking
Hybrid working
Summer socials and Christmas parties
For a full confidential discussion on this Travel Sales and Customer Service Consultant role, please apply a member of the team will be in contact to discuss your application.
