Community Readiness Consultant

Community Liaison Assistant

1. Description of Non-personal Services

• Perform duties of Community Readiness Consultant at RAF Croughton, UK.
• Support Airman and families with readiness, resilience, and transition assistance.
• Serve as liaison for 422 ABS/FSA Sustainment & Family Services Flight.
• Communicate and promote A&FRC programs and core services.
• Assist 422nd ABG Commander's programs for health, welfare, and mission readiness.

2. Contractor Qualifications

• Excellent customer service and communication skills required.
• Clear understanding of Air Force A&FRC services.
• Previous administrative or customer service experience.
• High School Diploma or equivalent required.
• Proficiency in Microsoft programs and internet navigation.

3. Specific Duties

• Administer and coordinate A&FRC programs as per AFI 36-3009.
• Deliver professional and confidential customer service.
• Disseminate information on local services and resources.
• Coordinate classes, seminars, and workshops.
• Attend Community Action Team meetings and offer solutions.
• Maintain records of services provided under Community Readiness Program.
• Assist in maintaining Military Home Front’s Plan My Move database.
• Assist customers with Loan Locker program paperwork.
• Conduct pre-deployment and reintegration briefings.
• Attend speaking events and promote A&FRC programs on social media.
• Coordinate with Command Support Staff for Newcomers Program.
• Provide training for Air Force Sponsorship program.
• Coordinate budget requirements with Sustainment and Family Service Flight Chief.
• Maintain a professional image at all times.

4. Responsibilities

• Maintain records in accordance with AFI 33-322 Records Management Program.
• Provide support to EFAC during times of crises or emergencies.

5. Work Schedule

• Monday to Friday, 8:00 AM to 4:00 PM.
• Not to exceed 8 hours in any 24-hour period.
• Adjust schedule for federal holidays and USAFE Family and Goal Days.