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IT Support Engineer

CV Screen
Posted 15 days ago, valid for 14 days
Location

Bradford, West Yorkshire BD7 3JG, England

Salary

£20,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary: £25,000 - £30,000
  • Experience required: Not specified
  • Location: Bradford
  • Responsibilities include monitoring, reviewing, and resolving technical support tickets, working autonomously, managing escalated tickets, liaising with presales, and providing support to junior team members
  • Requirements include knowledge of Microsoft 365 Product suite, Microsoft Azure cloud services, Windows 10, and Microsoft Server

CV Screen is recruiting for a IT Support Engineer to join a tech solutions company based in Bradford. You will join an established and successful business where there is ample opportunity for training and progression. 

ROLE RESPONSIBILITIES

  • Monitor, review and resolve technical support tickets and calls
  • Work autonomously
  • Management of tickets escalated to 3rd parties – both internally and externally
  • Liaise with presales to offer advice and solutions to customer issues
  • Occasional client site visits to support project work and deliver technical resolutions
  • Provide support to junior team members 

REQUIREMENTS

  • Microsoft 365 Product suite
  • Microsoft Azure cloud services
  • Knowledge of Windows 10 and Microsoft Server

SALARYTo £25,000 - £30,000OFFICE LOCATIONThis is a hybrid role, with at least 3 days working in the offices which are based in Bradford.TO APPLYPlease email your CV through to Giselle Whitton of CV Screen in strict confidence.

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.