We are currently looking for a Key Account Specialist for our distinguished client based in Bradford.
Working Hours: 9:00am - 17:30pm
As a Key Accounts Specialist, you will:
- Understand customer requirements and ensure the delivery of first-class customer service.
- Plan, arrange, monitor, and control all elements of customers’ requirements including shunts between depots
- Operate in house IT Systems MS Office, and other associated tools effectively.
- Understand and adhere to the company’s Quality Policy and Objectives, maintaining KPIs throughout your work.
- Produce accurate pricing and rates in consultation with the Department Manager.
- Ensure timely and accurate generation of sales invoicing and processing of purchase invoices, both in paper and electronic form.
- Respond promptly to general inquiries and queries, escalating as necessary for resolution.
The ideal candidate will have:
- A strong understanding of land freight operations and customer service excellence.
- Proficiency in using IT systems, especially Schenker systems and MS Office.
- Excellent organizational and communication skills, with an attention to detail.
- The ability to work independently and as part of a team, demonstrating a proactive approach to achieving departmental and company goals.
- A commitment to compliance with legal and company standards.
What we offer:
- Full training and continuous professional development to ensure compliance with regulatory requirements.
- Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
- 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
- Explore various career paths and take advantage of development opportunities within our organisation.
Sounds like the perfect position for you? Please apply now!
Axiom Personnel is acting as an employment business in relation to this role