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Customer Service

Adore Recruitment
Posted 9 hours ago, valid for 6 hours
Location

Brentwood, Essex CM15 8TG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job opening is for a Call Centre Agent in Brentwood, offering a full-time, permanent position with a rotating shift pattern of 4 on and 4 off.
  • The salary is competitive and includes additional perks, though the specific amount is not disclosed.
  • Candidates must possess a minimum of 1 year of experience in a customer service role and have a customer-first attitude.
  • Responsibilities include managing calls, scheduling engineers, and ensuring efficient operations by resolving customer issues promptly.
  • The company offers benefits such as a pension plan, death in service policy, free parking, and a supportive team environment.

CALL CENTRE AGENT - BRENTWOOD

Full-Time | Permanent

Shift Pattern: 4 on 4 off (Rotating Shifts: 06:30-16:30 | 07:00-17:00 | 12:00-20:00)

Salary + Perks Must drive due to location

Tired of the same old call centre gigs?

Ready for a role that actually matters?

We don’t just answer calls—we solve problems, save time, and keep the industry moving.

If you’re sharp, organised, and thrive under pressure, we want you on our team.

WHAT YOU’LL DO:

  • Own every call—answer, resolve, and make things happen
  • Be the bridge between customers, engineers, and the service team
  • Keep our systems up to date and jobs moving fast
  • Chase invoices, sort costs, and prevent delays like a pro
  • Schedule engineers and ensure everything runs like clockwork
  • Handle breakdowns and make sure the right people are in the right place at the right time

WHAT YOU BRING TO THE TABLE:

  • A fearless, customer-first attitude
  • Next-level multitasking and organisational skills
  • A keen eye for detail—no mistakes on your watch
  • A tech-savvy, problem-solving mindset
  • The ability to own your tasks and follow through

Company pension—we’ve got your future covered

Death in service policy—because we take care of our people

Free parking—no stress, no hassle

A team that actually has your back - Company Events

This isn’t just another customer service job. It’s your chance to make an impact.

If you’re ready to step up, apply now and show us what you’ve got.

Fast moving, solve problems, and do it right.

APPLY NOW - please send in your cv

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.