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- Customer Account Manager - Bridgend
- Global manufacturing organisation - multi billion turnover
Client Details
Our client is a renowned and respected global manufacturing organisation with a house hold brand name that's well recognised across the globe. The company is located in Bridgend and boasts a fantastic benefits package along with a clear mapped out career journey which will provide you with long term job satisfaction.
Description
The candidate will be tasked with cultivating strong working relationships with multiple business customers, serving as a crucial link between customers and the business. This involves ensuring the seamless and efficient communication of customer information to relevant departments. You will act as a Brand Ambassador, aiming to secure follow-on business by fostering successful long-term customer relationships.
Key Responsibilities:
* Proactively build robust relationships with customers across all levels of the business, aligning the goals of all parties appropriately.
* Monitor and respond to internal and external customer requests promptly and effectively.
* Collect, interpret, and communicate data, sales forecasts, and information, facilitating effective communication between internal and external stakeholders.
* Initiate and lead weekly customer calls, ensuring the smooth and efficient flow of information, as well as conducting Quarterly Business Reviews.
* Prepare and present customer quotations.
* Drive the introduction of new products by collaborating closely with New Model Introduction and Program Managers to ensure an effective process.
* Manage visits, open days onsite, conduct plant tours, and deliver business overview presentations.
* Attend networking events, dinners, and other relevant occasions.
Profile
The candidate must have:
- Experience managing B2B customer relationships - ideally in a Customer Account Manager role
The ideal candidate will have:
- Experience in the manufacturing industry
Job Offer
*Competitive salary package with a range from £27,000 to £35,000 per year.
* The opportunity to work for a world renowned, global organisation
* A great work-life balance with generous holiday leave.
* Free on site parking
* On site gym
* Subsidised lunches
* Career progression > clearly mapped out path for long term job satisfaction
* Private healthcare
