Back to search
Our client is looking for an Insurance Advisor to join their market leading company in Hove.
You will analyse claims made against the relevant policy wording to determine cover. You will contact customers to request additional information where required and settle or decline the claim as appropriate. You will treat customers fairly at all times and guide them through each stage of the claims process.
Responsibilities as an Insurance Claims Handler
- To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standards.
- To ensure that all files are reserved accurately and promptly within our reserving philosophy. To be personally responsible for ensuring the reserves fully reflect the level of damages on each file.
- To process cheques on claims files as required and in accordance with your authorities.
- To identify and champion potential fraudulent claims and action as per guidelines Ensure liability is agreed within existing case law and accident circumstances.
- Effectively negotiate with customers, suppliers all relevant third-party representatives
- To adhere to and always consider all regulatory requirements, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant.
- To be always compliant with health and safety policies
- To always ensure compliance with company standards/regulations.
- Any other reasonable duties as required Job Specific Competencies
Requirements
- Excellent communication skills, both verbal and written
- Negotiation and influencing skills good time management and organisation skills with the ability to prioritise work Problem solving skills with the ability to adopt a logical approach to resolving problems.
- Strong customer service skills
- Good numeracy and literacy skills
Job Title: Claims Handler
Location: Hove (Hybrid)
Salary: 25,000 -26,500 + Bonus
For more information about this role, please contact Jamie Watson at Clearline Recruitment.
