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Client Support Administrator (Insurance)
Location: Brighton
Salary: £22k - £23k + a performance bonus quarterly of up to £250.00 + Great company benefit scheme
Hours: Mon-Fri 9am - 17.30 (hybrid working after successful training)
Do you want to work for an expanding organisation that offers a professional and friendly working environment, great training, and career progression? If so, I have a great opportunity within my client’s busy client support team based in their offices in Brighton.
You will already have good administrative and customer service skills and ideally have a working knowledge within the insurance of financial services industry.
The role will involve you working alongside the client support team to support the insurance advisers with processing new business applications, compliance checks and other duties that is required to ensure great customer service to their clients.
Responsibilities:
- Producing letters for customers detailing the recommendations for the income protection, life, critical illness cover.
- Completing insurance applications with customers over the telephone.
- Chasing documentation.
- Updating the customer file for external compliance checks.
- Contacting insurers to chase underwriting decisions.
- Assisting customers at the point of a claim or setting up trusts.
- Updating the CRM accurately.
- Adhering to FCA regulations.
The right candidate will have the following skills and experience to apply:
- Great communication and organisation skills.
- Proven administration skills with great attention to detail.
- Ideally have a working knowledge within insurance or financial services industry.
- Confident, committed, and self-motivated.
- Great telephone manner
- Good IT skills inclusive of Word and Excel.
If you want to join an organisation that invests in your development and offers the opportunity to further your career, then this is a great opportunity for you. To be considered please submit your CV ASAP!
