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- Lead and manage diverse facilities management and property functions- Hard and Soft FM, Asset Delivery, Property Development and Commercial Estate.
- To provide confident leadership and clear management so as to ensure the successful delivery of key objectives
- Maintain up to date knowledge of the relevant legislation to ensure services remain safe and compliant
- To ensure that services are delivered to relevant industry standards and ensure statutory compliance to relevant legislation and Approved Codes of Practice, including Fire Safety, Water hygiene, Asbestos Management and Construction Design Management
- Positive working relationships are built and maintained with contractors, using skilled negotiation and challenge when necessary, to ensure the best possible outcomes from procurement and tendering processes, through to ongoing contract management
- Establish the right monitoring processes, performance indicators and risk measures which will enable accurate and meaningful assessment of the contribution and effectiveness of individual services and contracts, leading to better management
- Ensure service reporting across multiple platforms is timely and compliant including; HR processes, Risk Management, Finance, Subject Access Requests, HR, Procurement, Freedom of Information and Complaints.
- Demonstrable record of delivering cost effective, high quality Facilities Management and Property in the private or public sector
- Demonstrate deep understanding of how the diverse elements of facilities management and property are important in contributing to employee comfort and satisfaction, and how this can benefit overall organisational performance and productivity
- Ability to manage third party suppliers/contractors effectively to fully deliver their obligations, using highly developed communication, negotiation and challenge skills
- Experience of managing and developing services to improve outcomes for citizens and customers.
- Ability to effectively plan and deliver complex projects and programmes.
- Ability to plan and manage all finance and budgets to meet performance targets.
- Ability to actively contribute to innovation and to take analytical approaches to solving complex and challenging problems.
- Experience of working in complex and diverse organisations.
- Ability to cope well with and overcome ambiguity through use of effective change management approaches.
- Ability to work effectively and credibly with diverse and complex stakeholders.
- Highly-developed advocacy, negotiation and presentation skills.
