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Customer Service Clerk

Hays Specialist Recruitment Limited
Posted 14 days ago, valid for 3 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£18,000 - £25,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary for the role is up to £27-28K p/a
  • Minimum of 1 year of customer service experience required
  • Main duties include maintaining exceptional service to customers, order processing, coordinating with logistics, booking transport, and maintaining client databases
  • Educational requirement of A Level Standard or equivalent
  • IT skills in SAP are essential

Hays is working with a manufacturing organisation in Bradley Stoke, Bristol. The organisation are looking for a Customer Service Clerk who is passionate about customer service and has knowledge of order processing. Salary for the role is up to £27-28K p/a. The organisation offers hybrid working, one day a week.

Main duties include:

  • Maintain exceptional service to customers by email and telephone
  • Receive orders from customers and accurately record them on the database
  • Process refunds and coordinate with logistics
  • Booking transport for despatch
  • Maintenance of client databases
  • Ensure health and safety compliance

You:

  • Educated to A Level Standard or equivalent
  • Customer service knowledge and experience is essential.
  • IT skills - SAP essential
  • Experience of sales processing
  • Exceptional communication skills
  • Highly organised
  • Resilience
  • Ability to work well in a high-paced environment. What you'll get in return
  • Competitive salary
  • Flexible working arrangements
  • 23 days holiday + bank holidays, increasing with length of service

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.