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- Location: Bristol
- Job Type: 12-month Fixed Term Contract
- Salary: £50,000 - £60,000 + bonus + benefits
We are seeking a Functional Analyst to join our IT Business Platforms Team. This role is pivotal in providing technical guidance and expertise in the support, development, implementation, and optimisation of our Finance platform. The successful candidate will ensure the platform is efficient, up-to-date, and aligned with our finance-related operations.
Day-to-Day of the Role:- Provide 2nd and 3rd level support for our Enterprise Systems, resolving issues in collaboration with key users and 3rd party support partners.
- Deliver system changes and enhancements to improve business processes and equip users with the right tools, involving Managed Service providers as needed.
- Support the introduction of future Enterprise Systems.
- Manage the team’s workload, ensuring priorities align with business needs.
- Own and improve the change process for system fixes and changes, maintaining alignment with business priorities.
- Log all support calls and communications within our ITSM tool, responding within agreed SLA targets, and escalate calls as necessary.
- Create and maintain system documentation to support IT and business requirements.
- Engage with business functions to identify and drive improvements across core systems.
- Manage the UAT process for system changes, coordinating testing scenarios, and supporting key users.
- Knowledge and expertise in Oracle Fusion, Oracle EBS, and Oracle Financials.
- Experience in support and analysis for large scale/tier 1 ERP systems.
- Proven track record in supporting and delivering IT change and IT projects.
- Familiarity with Agile methodologies.
- Strong stakeholder engagement skills, with the ability to translate business language into functional and technical solutions.
- Experience in cloud technologies (AWS, Oracle, Azure).
- Self-motivated with the ability to work independently and as part of a team.
- Proficiency in IT support tools (Project Management, ITSM, Development, and Deployment).
- Annual bonus reflecting company success.
- 25 days paid holiday.
- Enhanced pension contributions.
- Flexible working opportunities.
- Shared Parental Leave with 18 weeks full pay.
- Additional benefits including ShareSave, Bike to Work, Charity Match, and amazing discounts.
