The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions.
Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier / Telephony issues.
Client Details
Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings.
Description
A successful Technical Architect (VoIP & Cloud Communications) will be:
- Developing and implementing high-level technology strategies that align with business objectives.
- Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure.
- Driving technology projects to successful completion, ensuring timely delivery within budget constraints.
- Collaborating with team members to design and implement innovative technology solutions.
- Ensuring technology systems and procedures lead to outcomes in line with business goals.
- Keeping abreast of the latest industry trends and advancements in technology and telecoms.
- Managing and optimising technology budgets and timelines.
- Ensuring all technology practices adhere to regulatory standards.
Technical Skills Required:
- Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS
- Strong knowledge of SIP, SDP, RTP & SRTP
- Deep knowledge of Linux systems, networking and tools
- Understanding of standard audio codecs and troubleshooting media sessions
- VoIP systems built on Kamailio
- Scaling cloud communications systems & infrastructure
- Experience designing, troubleshooting and configuring VoIP systems
- Demonstrated expertise in VoIP engineering and administration
- Robust troubleshooting abilities and adept problem-solving skills within VoIP environments.
- Experience with SBC, PBX for real time communication applications
- Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems.
- Linux/Unix understanding and ability to navigate through a system, review logs, etc.
- Experience with virtualization and cloud computing
- Experience of both Carrier and UC & C Networks
- Understanding of general networking ideally Cisco routing and switching
- Linux and Database knowledge highly desirable
- Designing, configuring, and troubleshooting VoIP systems
- Implementing and optimizing open source based VoIP solutions - Redhat / CentOS / Ubuntu
- Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure
- Providing technical expertise and support for VoIP-related issues
- Contributing to the development of innovative VoIP solutions and services
Profile
A successful Technical Architect (VoIP & Cloud Communications) should have:
- Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels
- Excellent written communication skills for design, planning, and project documentation
- Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders
- Experience dealing with customers and business stakeholders, at all levels
- Ability to work as part of a team across the time zones
- Ability to manage more than one project at a time
- Ability to knowledge share amongst the wider technical teams
Desirable Experience and Qualifications
- 5+ years experience in Senior Voice Engineer / Architect Role
- MS700 /MS720 /MS 740
- SBC vendor qualifications (Dialogic , Ribbon)
- Experience working with global multi-national carriers
- Proven track record in a Senior role
Job Offer
- Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required.
- An attractive annual salary ranging between 75,000 - 85,000.
- Generous holiday leave and other benefits to ensure work-life balance.
- A culture that values innovation, collaboration and professional development.
- The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.