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The Order Processing Administrator role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers. The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.
Client Details
Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees. Specialising in air conditioning products, they have a strong market presence globally turning over 5 Billion a year. They have 6 offices in the UK, this role will be based out of there Bradley Stoke office in Bristol.
Description
- Processing and maintaining orders in SAP in order to meet the customers delivery deadlines; and ensuring that all orders processed are within the company discount policy.
- Updating customers throughout the order lifecycle ensuring high quality responses to all enquiries.
- Liaising with internal departments to ensure customer expectations and deadlines are met.
- Processing any stock check enquiries from customers or internal departments.
Profile
- Ability to develop and maintain good relationships internally/externally and at all levels
- Excellent written and verbal communication skills.
- Sap experience
- Highly organised & able to prioritise
- Strong analytical, organisational and report writing skills.
- Ability to work under pressure and maintain accuracy
- Driven to work independently and as part of a team
- Methodical and problem-solving mindset
- Demonstrate customer centric behaviours and a passion for customer service
Job Offer
- 29,000 - 33,000 Salary equivalent
- Potential for flexible working arrangements
- A positive and professional company culture
- Location: Bradley Stoke, Bristol
If you are passionate about customer service and enjoy working in a team, then this Order Processing Administrator role in Bristol could be the ideal fit for you.
