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Morplan is the number one supplier to the UK's retail and fashion and charity industries and, with over 6,000 products featured in our catalogue and many more online, we aim to be the one stop shop for all our customers. We've been around for over 178 years so we like to think we know a thing or two about how to best serve our customers.
From shop fittings and showcases to carrier bags, hangers, mannequins and tickets, we offer retailers everything they need to run a successful retail business.
Are you…...
- Looking to work in a great team?
- Hands on, and willing to roll up your sleeves?
- Able to deal positively with challenges?
- Passionate to deliver a high level of customer services and sales, in store and over the phone.
- Experienced in managing staff?
- Experienced with dealing with local businesses?
If so, then this role could be for you…….
Key responsibilities:
- Must be able to drive to our customers' store locations as required. This enables Morplan to better understand their requirements whilst in their store.
- To support the Store Manager in the effective management and day-to-day operation of the retail store, managing staff and leading with a hands-on style and deputising during the Store Manager’s absence
- To maximise sales opportunities over the phone, in store and visiting new business.
- To build relationships with all areas of the business.
- To analyse the monthly hierarchy report with the store manager and take actions to improve store sales.
- To be able to use our lead forensics report to identify new customer leads and use them to drive sales for the store.
- To use sales VI to geographically identity areas in the local market where we can drive sales.
- To ensure that effective security is maintained at all times in all areas
- To assist the Store Manager in the maintenance of stock levels, liaising with the Purchasing department in Head office whenever necessary
- To lead, support and motivate the team to hit performance targets and maintain exceptional standards of customer service
Hours are 8 am - 5.00 pm Monday-Friday, with every other Tuesday 10.30 am – 7.00 pm in retail peak (October-December). We work a 37.5 hour working week within these hours. To apply for this role, please submit your CV. Due to the volume of applications, if you haven’t received a reply within a week, that will mean that you have not been shortlisted at this time.
