Customer Service Representative

Apply today to work as a Customer Service Representative in Guildford for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today.

At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.

The rate of pay is £21,911.40 per year.

This is a full-time role, working fixed day shifts, this role is a 40 hours per week contract, working Monday to Friday and Saturday mornings on a rota basis.

The hours of work are Monday to Friday 8.30am to 5:30pm + Saturday 8:30am to 12.30pm. 

You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

Your Time at Work

As a Customer Service Representative, you will look after our customers and their rental arrangements face-to-face and over the telephone. This position has opportunities to gain commission for successfully upselling our long-term rentals.

Our Perfect Worker

Our perfect Customer Service Representative will be a hardworking individual with the ability to work in a team and independently in a fast-paced environment while showing great attention to detail.

You will have excellent customer service and communication skills and ideally, you will have worked in the service industry.

You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

Experience in a similar role is desirable, but not essential as full training is provided.

Key Information and Benefits

- Earn £21,911.40 per annum
- Monday to Friday and Saturday mornings
- 30 days holiday including bank holidays
- Good links to public transport
- Uniform provided
- Full training provided
- Performance bonus
- Local reward schemes

Job ref: 1DEC

About Staffline

Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.

We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.

Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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