Collections Assistant

Job Title - Collections Assistant

Salary - £24,000

Our client are looking for a Collections Assistant to join their team. You will be responsible for the collection of overdue accounts. Working as part of the Collections team our ideal team member will have previous experience in the collections of overdue accounts/ cases in Arrears with excellent telephone skills.

RESPONSIBILITIES

Collection of overdue accounts as agreed with the Collections Manager.

Corresponding daily with customers both verbally and in writing.

Advise and regularly update relevant staff of any significant collections case and its progress.

To be compliant with all current legislation.

Rescheduling of customer agreements when appropriate and agreed.

WE WOULD LOVE TO HEAR FROM YOU IF:

You demonstrate a good telephone manner.

You have excellent verbal, written and interpersonal skills with a strong customer service focus.

You are computer Literate, experience using Word and Excel.

You have the ability to adapt working styles depending on customers and situations

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

Proven ability in a collections environment.

Experience in an asset finance or financial services environment.

Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are acting on behalf of the client as an Employment agency in relation to this vacancy.

We are an equal opportunities agency and welcome applicants from all backgrounds.