Back to search
- Timely response and communications too all customers
- via telephone and email.
- Scheduling and assigning of quotations to the technical sales team with customer follow up.
- Distribution of product documentation to the customer requirements where required.
- Coordinate with other departments, where necessary, to provide associated documentation relevant to projects (supporting quotes for orders to the order administration team).
- Clear and accurate data entry into the CRM system to match quote requests.
- CRM data maintenance and quote progression updates.
- Processing of some returns orders to facilitate product returns for inspections.
- Complete, quote and log basic new product quotations, replacement quotations and queries.
- Daily Management of the mail box
- To have working knowledge of Word, Excel and Microsoft Teams
- To have some knowledge of CRM and/or Navision would be preferable
- Customer centric background, some sales training would be of benefit
