Technical Co-ordinator

Time Appointments are delighted to be recruiting on behalf of a leading business based on the outskirts of Bury St Edmunds who are looking for a Technical Co-ordinator to join their team.

This is an important role that involves progressing installation and remedial opportunities within the business.

Key Duties:

• Gathering necessary information from engineer on site to formulate a quote.
• Formulate quotes.
• Liaising with customers regarding quotes and payment terms, amending quotes as necessary.
• Requesting quotes from merchants & access equipment providers to ensure accurate materials pricing.
• Agreeing dates and rates with installers.
• Confirming availability with tenants.
• Ensuring the system has correct components, values, engineers, purchase order numbers, invoicing details and works orders attached to the job.
• Update customer portals with correct booking information where necessary.
• Ordering parts from plumbers merchants.
• Communicate with Engineers.
• Confident in calling customers to advise of any issues and authorize amendments to the quotes/installation if required.
• Organise the ordering of parts to site if required.
• Take pre-authorized payments for installations.
• Register the installations with manufacturers & building control.
• Organising audits of installers where necessary.

Previous Skills & Experience:

• In-depth understanding of industry regulations, safety standards and best practices.
• Ability to delivery high quality work and meet deadlines.
• Well organised and great attention to detail.
• Motivated self-starter who has a strong sense of initiative and drive.