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- Draft initial design for costing / quote purposes and sales enquiries.
- Check design criteria is correct via multiple reviews.
- Complete quote sheets in excel.
- Produce underfloor heating design layouts using AutoCAD.
- Liaise with the sales team in respect of any alterations required or made.
- Review plans from client’s architects.
- Size each project from the plans; liaise with architects or the customer to qualify their requirements.
- Liaise with the sales team in respect of any alterations required or made.
- Create a project matrix for each confirmed project/order.
- Liaise with architects / electricians and end users to resolve technical issues.
- Explain terms and conditions with the customer as required.
- Provide product/technical training for staff as required.
- Pass repairs and heating surveys to the installation team once quote is accepted.
- Provide the final system design drawings/test sheets for the installation team.
- Liaise with installers to trouble shoot on-site problems.
- Diagnose faults on returned components
- Undertake telephone liaison with relevant contacts.
- Strong communication skills
- Previous Experience in a similar role
- Experience in the use of AutoCAD
- Excellent attention to detail
- Working knowledge of Excel and other Microsoft Packages
- Outgoing personality
- Ability to work and liaise with various different departments
- Casual dress
- Company pension
- Company events
- Sick pay
- 20 days holiday (increasing to 21 days after three years’ service / 23 days after 5 years’ service) + Bank Holidays
- Cycle to Work Scheme
- Office closure between Christmas & New Year
- On-site parking
