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Application Support Team Leader- Up to 48,000 (DOE)
Location: Bury St Edmunds (onsite)
We have partnered with a bespoke Software company, looking for an experienced Senior Application Support Engineer or Team Experience Team Leader to join their team in a team lead position.
You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations.
You must come from a customer focused background with an interest in Technical or Application Support.
Required:
- Customer Service experience (3 years)
- Ticketing systems- ServiceNow/CRM/ZenDesk
- MS Office- Windows/Exchange/O365
- Service Desk Experience- providing support
This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team.
If you are interested, please apply now to share your CV across.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
