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Job Title: General Manager - Daytime Operations (Food Retail)
Location: Cambridge, UK
Salary: £40,000
I am working with thriving food retail business located in the heart of Cambridge, committed to providing exceptional customer service and high-quality products to their valued customers. The focus here is on freshness, sustainability, and customer satisfaction. As the brand continue to expand and evolve, I am seeking a dynamic and experienced General Manager to lead these daytime operations and drive the business forward.
Key Responsibilities of The General Manager
- Oversee all aspects of daytime operations, including inventory management, product procurement, and quality control.
- Develop and implement operational strategies to optimize efficiency, minimize waste, and enhance overall productivity.
- Ensure compliance with health and safety regulations, food hygiene standards, and company policies.
- Lead, motivate, and inspire a team of dedicated staff members to deliver exceptional service and achieve performance targets.
- Provide ongoing training, coaching, and feedback to enhance employee skills and foster a culture of continuous improvement.
- Champion a customer-centric approach and always uphold the highest standards of service excellence.
- Proactively engage with customers to understand their needs, address inquiries or concerns, and solicit feedback for continuous improvement.
- Act as a brand ambassador and represent the company positively within the local community and industry networks.
The right General Manager
- Proven experience (5+ years) in a leadership role within the food retail industry, with a track record of success in managing food led operations.
- Excellent leadership and team-building skills, with the ability to motivate and inspire a diverse team of employees.
- Exceptional customer service orientation and a passion for delivering memorable experiences to customers.
- Solid financial acumen, with experience in budgeting, financial analysis, and driving profitability.
- Excellent communication, interpersonal, and problem-solving skills.
Job Title: General Manager - Daytime Operations (Food Retail)
Location: Cambridge, UK
Salary: £40,000
