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Our well-established client in Cambridge is seeking a 1st & 2nd Line IT Engineer to join their team.
The company has been established for nearly 40 years, and they are searching for a talented and motivated IT Support Engineer. The company is a highly regarded and forward-thinking IT Managed Services Provider located in Cambridge.
Hybrid working is in play, and the successful candidate can work from home for 2 days a week.
If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 1st & 2nd Line IT Engineer role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.
1st & 2nd Line IT Engineer - About the role:
- Microsoft 365 administration and installation, new servers when necessary
- Firewall and switch/router knowledge is desirable, but full training will be provided
- Working to SLA thresholds for incidents, requests and problems, prioritising and managing workload effectively to deal with several open tickets.
- To provide technical maintenance and support of all user-based IT Hardware and Software
- Onsite customer visits range from half a day to 1 day a week.
- Regular maintenance and patching of infrastructure, end points as well as on Servers
Technical experience required: (not all essential)
- Windows Server - 2012 Onwards
- Azure - Maintenance, configuration and monitoring
- Office 365
- Windows OS 7,8 & 10
- Active Directory & Azure AD
- DNS, DHCP, Group Policy
- Backup - Veeam configure, maintain and troubleshoot
- Networking - Switches, subnets, LAN, WAN, DNS
Some highlights of working with my client:
- Hybrid working
- Use of Pool car
- Detailed Personal Development Plan
- Training and support
- Smart-casual dress
- Company and social events
