Back to search
Due to the organic business growth in recent years for one of our key clients, they are looking to recruit a Desktop Support Engineer for their Cardiff Office
The Role & Responsibilities:
Supporting, configuring, and deploying Windows 7/10
Supporting Microsoft Office 2013
Proactively working to improve internal processes
Pro-actively identifying potential problems and issues on customer sites
Identification of potential opportunities to replace or implement new solutions
Key Skills and Experience
Very good English communication skills.
MSP experience
Great customer service skills.
1st, 2nd & 3rd line IT helpdesk support.
Strong knowledge of the Microsoft Office suite.
Self-motivated, well organised.
Strong Active Directory experience
Good IP networking skills.
Troubleshoot, diagnose and resolve Windows system and software related issues.
Printer setup, management and driver configurations.
