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Coordinator / Customer Service

Focus Resourcing
Posted 23 days ago, valid for 5 days
Location

Cardiff, South Glamorgan CF3 1TH, Wales

Salary

£18,000 - £25,000 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary: Not specified
  • Experience required: Minimum 5 years
  • Works coordinator position available at established company in Cardiff
  • Responsibilities include scheduling appointments, maintaining databases, and assisting in projects
  • Skills required include proficiency in Microsoft Word and Excel, technical mindset, and strong attention to detail

We are looking to recruit for a works coordinator for our established company based on the outskirts of Cardiff.

The position will require the successful candidate to work in conjunction with the Operations Manager and team, administering both planned and reactive works.

Company offers a fantastic working environment on-site within an established team.

They offer a condensed working week with every other Friday off!!

Duties include:

  • Making telephone calls to schedule appointments for work to be carried out.
  • Accurately maintaining spreadsheets and our online CRM database
  • Effective deployment of offsite staff day-to-day.
  • Dealing with client enquiries, booking appointments.
  • Assisting in projects and scheduling tasks
  • Liaising with field staff and assisting in scheduling work
  • Potentially visiting sites to liaise with clients to book in appointments.
  • Producing basic level drawings from sketches provided (basic AutoCAD work),
  • Training will be provided on specific items company provides and potentially technical drawings.
  • To support and work as a team.

Skills:

Minimum 5 GCSE's (A-C)

Proficient in using Microsoft Word and Excel (experience of using CAD would be beneficial but not essential)

Excellent computer skills and a technical mind set.

Polite and confident telephone manner

Strong attention to detail

Benefits:

Company bonus scheme (profit share)

Every other Friday off

Free onsite parking

Company pension scheme

Healthcare Plan

Car driver preferred.

Hours of work are 8.00am - 5.30pm with 45 minutes for lunch and every other Friday off

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.