- Taking responsibility for the entire contract, personnel working on that contract and the delivery of the services provided.
- Ensuring that the health, safety, and wellbeing of all personnel is kept as the top priority and that all jobs are completed in line with H&S requirements.
- Negotiating contracts with suppliers and subcontractors.
- Planning work and organising labour in line with service requirements and to ensure that all work is being complete on time and within budget.
- Identifying ways to increase efficiency and improve productivity within onsite teams.
- Corresponding with external stakeholders to document all activities.
- Compiling and delivering presentations to clients and suppliers.
- Collecting and collating data for forecasting and planning purposes.
- Lead and motivate project teams ensuring that policies and procedures are consistently applied throughout each area.
- Ensure that all work is compliance in line with contractual obligations, industry, and the company's high standards.
- Ensure that client updates and communication are timely and accurate, and that accounting is transparent throughout the contract.
- Review facility management staff qualifications and competencies to ensure capable service delivery; interview candidates, advocate career development and apprentice programs, whilst supporting succession planning on promoting strong and diverse FM teams.
- Conduct and attend client meetings and interviews and operational plans.
- Create and review FM best practices; contribute to team efforts to continuously improve processes, standards, and technology.
- Raising and following up non-conformance reports, to ensure that any actions identified, pursued, and resolved.
- Maintain and build up a good working relationship with internal and external stakeholders including customers, colleagues, public, suppliers, and senior management teams.
- 10+ years' experience within a related FM and cyclical works management environment, managing a range of stakeholders, and delivering quality services.
- Experience of works management and CAFM systems.
- A methodical and rigorous approach to achieving tasks and objectives.
- Entrepreneurial and pro-active - strong drive and keen business mind.
- Excellent communication, contract management, negotiation, and people management skills.
- A strong orientation towards quality, safety, and continuous improvement.
- The ability to prioritise work, work well under pressure, meet deadlines, and manage business expectations.
- IT Literate and competent in MS applications, i.e., Word, Excel, PowerPoint, and Teams.
- NEBOSH General Certificate is desirable.
- IWFM/IOSH Membership essential.
- HND or foundation degree in construction, facilities management, business studies or management would be advantageous.
- Enhanced DBS clearance essential
- Competitive salary
- 25 days holiday plus bank holidays
- £6,000 Car Allowance
- Employee Bonus Scheme
- Healthcare Cashback Plan
- Employee Assistance Programme
- Company Contribution Pension Scheme
- Parental Leave and Pay
- Employee Reward and Recognition
- Learning and Development Opportunities
- Gym & Retail Discounts
- Life Assurance Benefit