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Customer Service Assistant

Adecco
Posted 15 days ago, valid for 14 days
Location

Castle Cary, Somerset BA77NR, England

Salary

£13 - £100 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Job Type: Contract
  • Salary: £13.00 per hour + £100 Bonus if you qualify
  • Start date: 26th - 30th June - shifts 8am - 7pm
  • Experience required: Must be aged 18 or over with the drive to provide friendly and professional service
  • Responsibilities: Provide high standard of customer care, ensure safety of customers, respond to incidents, display exceptional time keeping

Adecco are recruiting on behalf of a train operating company in Castle Cary train station, to help with the Glastonbury festival. The main tasks of the role are dealing with customers within the station during a high profile event. You would be responsible for ensuring the safety of customers when entering and leaving the station by providing a high standard of customer care and support to colleagues. Full training is provided and fully paid.

  • Job Type: Contract
  • Salary: £13.00 per hour + £100 Bonus if you qualify
  • Start date: 26th - 30th June - shifts 8am - 7pm * You must be able to commit to the whole 6 days*

You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times.

Responsibilities will include but not limited to:

  • Provide a high standard of customer care
  • Greeting, assisting and directing people attending the event
  • Ensure the safety of customers when entering and leaving the establishment
  • Respond to incidents and provide professional & empathetic support to customers and colleagues
  • Display exceptional time keeping, appearance and be able to go the extra mile
  • Crowd Safety - Dealing with varied customer flow & behaviour and spotting potential risks, pinch points, trespass

You will work alongside Station staff to ensure the safety of passengers at all times passing through the Station and by assisting those passengers with any concerns or issues they may have.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.