Trainee Telesales Executive - Direct Sales

Working hours for this role are 10.30am – 7pm. Monday - Friday. We are happy to consider a job share for this role, should you be interested in part time hours. 

We’re Together – the market leading property finance experts with an entrepreneurial spirit.Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.

We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.

We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people.

As a Trainee Telesales Executive, you will work as part of the Direct Sales team. You will be responsible for making proactive outbound calls to all of our existing customers – to discuss with them either refinancing their current facility or new ventures. You would also be setting appointments for the Relationship Managers & Mortgage Advisors, the Telesales Executive will be responsible for discussing our current products and services available.

As a Trainee Telesales Executive, we are looking for someone to:

• Build relationships with our existing account base
• Create sales opportunities through outbound calls with commercial and personal customers to establish the nature of their business, growth plans & future finance needs
• Have an appetite to learn about Together’s products and underwriting criteria (you would be given full training) so you can refer customers that meet the requirements as prescribed within the lending policy
• Consistently provide a high level of service to all customers, to maximise the potential from each call and help customers achieve their goals
• Ensure all policies and procedures are adhered to with all contacts so that regulatory requirements are met
• Provide ongoing support with the sales team, supporting the pipeline cases in their progression

Essential

• Proven track record of customer service orientation and rapport building skills
• Ideally experience of generating new leads and creating sales appointments 
• Strong interpersonal and communication skills
• Full use of Microsoft products

Benefits working at Together

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Buy & sell holidays
• Discretionary annual bonus
• Matched pension contribution
• Life assurance
• Critical illness cover
• Health cash plan
• Private medical insurance
• Free access to company holiday homes
• Travel season ticket loans
• Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.