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TR2 Recruitment are working with a family run Construction and Agricultural company who are looking to recruit a Parts Advisor for their branch based in Cheltenham. Successful candidates will be expected to deliver the best aftermarket support in the local area and deliver the company objectives to all customers and clients.
Key Responsibilities;
- Support the team leader to esnure the budgeted parts profitability is achived each month.
- Support the team leader ensure the departments parts sales are in line with company expectations whilst reporting ideas and opportunities to increase monthly performance
- Ensure all phonecalls are efficiently captured and dealt with professionally
- Customer Relationship Management to be conducted to company process
- To achieve the depot customer number target each month
- Process orders & invoice out all parts within the company standard.
- Ensure all warranty parts are returned (clean and tagged) stored, packaged, dispatched as per company process
- Raising parts shortages
- Responsible for packing and sending requested parts on a courior service and within its collection time/deadline.
- Monitor stock levels, report and investigate any discrepancies
- Parts returned to main deal company headquaters
Succesful candidates will be someone who is confident working within a team but also able to work alone, be confident and professional, have great communication skills, the ability to speak to customers and engineers to ensure a high level of customer satisfaction is achieved.
If this sounds like the role for you, then please contact TR2 Recruitment on (phone number removed). You can submit your CV via this application and one of our Recruitment team will be in touch ASAP!
TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.
