Administrator

My client has an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.

We are proud to have a positive, welcoming and encouraging family culture across the business.

The Branch Administrator will be responsible for:

• Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
• Responding to incoming calls and proactively dealing with customer queries etc.
• Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
• Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
• Ensuring that all parts are received, stored and distributed to the fitters in good time
• Ensuring all relevant workshop paperwork is accurate, in line with company requirements
• Liaising with Managers and Dealers in preparation of pending work post demonstration

In order to be successful in this role it is essential that you have:

• Previous experience in office administration, alongside a strong customer focus.
• Excellent professional telephone manner
• Excellent organisational skills
• Accurate – with good attention to detail
• Competent IT skills
• The ability to deal effectively and professionally with internal and external customers
• The ability to work independently or as a member of a team
• Self-motivated

This assignment is for a minimum of 9 months. Apply now!