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a) To provide a customized, responsive and high quality service for children, adults and elderly people who may have sensory impairments, health, and / or learning disabilities or additional needs. Enable the client opportunities to access learning and leisure opportunities in a variety of settings, within the local community.
b)To support the aims and objectives of One to One Support Services and assist the Service manager in the organization of a high quality support services
c) To support the Service Manager with the organization of services that will empower the individual to live as independently as possible with appropriate levels of intervention / support.
d)Providing administrative support for the Service Manager, this will include, convening and taking minutes of meetings, writing up notes and reports, distribution of correspondence, information and filing. This will also include obtaining monthly information from staff, service users and other agencies. Rota's, files and related tasks to your identified set of clients.
e)Support the Service Manager with standard correspondence including recruitment and interviews.
f)Care Line Live duty rotas and allocated tasks to ensure cover if you are unable to do so.
Key responsibilities: ( Full Job Description can be provided)
1.To assist the Service Manager in the co-ordination and development of the services. It is anticipated that some time may be spent in “hands on support”. To provide emergency cover as stated on your contract 5.4.
2.When requested to plan a predicted staff rota and provide and actual staff rota for each month. Organising staff cover for the services sickness, absence and holiday periods. Checking and monitoring of individual support guides / rotas for clients and staff recording changes accordingly.
3.To support the Service Manager and organise staff training when appropriate. To coordinate support of staff through team development and module induction work. To support the Service manager with recruitment of staff, induction, and support staff into new roles with services. This may be introductory visits, job / tasks shadowing or monitoring staff in new roles / services.
4.To support the Service Manager to maintain and update as necessary, filing systems in the Office. To deal with telephone and postal enquiries and referrals regarding services.
5.Availability to meet the business needs and to be available 7 days a week. To work a flexible hour’s system, this will include evenings and weekends. To be present in the office a minimum of 2 days per week to complete/assist with office duties.
