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Assistant Restaurant Manager
Location: Cirencester
Salary: Grade 4: £22,680.90 - £25,742.70 per annum
Hours: Full time, average 35 hours per week on a flexible rota to include weekends and evenings
Job Purpose
To support the Food & Beverage (F & B) Operations Manager and Associate Director of Commercial Services in delivering the departmental action plan in line with the University Strategy. You will support the development and implementation of the Catering KPI’s. Ensuring that services provided are appropriately aligned growing University and commercial community. You will assist in the training of the team will be trained to deliver high levels of customer satisfaction and support the Food & Beverage (F & B) Operations Manager in the operation of the department.
Key Responsibilities
- Control budgets and be able to (when necessary) provide Associate Director of Commercial Services with data on costings, customer satisfaction and sales.
- Assist Restaurant Manager in motivating, managing and training Catering team to optimise performance, identifying training needs through appraisal system.
- Ensure adequate staffing levels at all times, whilst working within budgetary parameters.
- Drive Catering & Hospitality teams to achieve departmental KPI’s
- Supervise the bar team when necessary and deputise for F&B Operations Manager, ensuring financial, operational and strategic targets are met.
- In conjunction with F&B Operations Manager, work with purchasing consortia and suppliers ensuring optimisation of prices to achieve budgeted profit margins.
- Liaise with the F&B Operations Manager to increase sales, promotional opportunities and develop commercial business whilst delivering first class customer experience.
- Maintain the departmental policies and procedures, to be reviewed as required.
- Responsible for all departmental administration in absence of F&B Operations Manager
- Client Management of non-residential function business in the absence of the as required.
- In conjunction with Sales Exec and management, utilise the social media and marketing platforms to promote business and opportunities.
- Ensure all health, safety and hygiene regulations are applied in relevant areas and adhered to.
- Awareness of and compliance with all University Policy and procedure
- Deputise for F&B Operations Manager in their absence.
- Such other reasonable tasks as may be requested by Directorate.
- Nurture and develop working relationship with Student Union to develop calendar of events.
- To brief the shift with the levels of business for the coming shift and ensure that the team is efficiently deployed to meet the business need.
- To assist with compiling the staff rota to meet the needs of the business, whilst working within budgetary parameters
- To be responsible for first line performance management
- To have an understanding of budgets and departmental financial performance
Person Specification
- A good standard of education – GCSE or equivalent
- Excellent interpersonal and communication skills
- Previous shift leader experience in catering, conference or hospitality venue
- Capable of implementing and monitoring of agreed standards
- Excellent administration and organisational skills
- Self-motivation and ability to work in pressurised environment
- Passionate about hospitality industry and quality
- Competent IT skills
- Ability to communicate effectively at all levels
To Apply
If you feel you are a suitable candidate and would like to work for the Royal Agricultural University, please click apply where you will be redirected to their website to complete your application.
Closing date: Friday 17 May 2024
Interviews: Tuesday 28 May 2024
The RAU is an equal opportunities employer, and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level.
