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Customer Service Executive

Dimensions Specialist Recruitment Ltd
Posted 15 days ago, valid for 19 days
Location

Cobham, Surrey KT113QJ, England

Salary

£20,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Position: Customer Service Representative in New Business Team
  • Salary: Excellent remuneration and benefits package
  • Experience Required: Not specified, full training provided
  • Responsibilities: Issuing literature, responding to progress updates, contacting existing customers
  • Qualifications: Good communication and organisational skills, motivation to learn

As an award winning financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales

They are currently seeking ann additiona team member within their new business team, where you will be the the first point of contact for new customers and intermediaries who are making enquiries about the financial products (ISA’s, Bonds and Mortgages etc.) and services offered by the Society. This can include but not be limited to

  • Issuing relevant literature, illustrations and application forms for savings accounts, mortgages and additional loans to prospective and existing customers and to intermediaries.
  • Responding to requests for progress updates from customers or intermediaries between receipt of the application and the Completion of a mortgage account.
  • Contacting and liaising with their existing mortgage customers to provide details of alternative products at the end of their Mortgage product

Whilst financial services experience is handy, it is not essential as full training will be provided, however, it is essential that you possess a good level of communication and organisational/administrative skills, coupled with the motivation and willingness to learn.

Offering an excellent remuneration and benefits package that includes an annual bonus, pensions, generous holiday overtime, hybrid working (after probationary period), free parking, professional study sponsorship and various social events throughout the year, further information is available on application.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.