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We are currently recruiting for a full time Credit Controller to work in the Finance Department. General responsibilities are to maintain customer accounts as per customer payment terms and limits. This is an office based role. Excellent communication, numeracy and computer skills are essential. A confident telephone manner is also important as many customer contacts will be made by phone.
Specific Responsibilities
- Ensure customers understand and comply with their credit terms and limits.
- Daily allocation of customer receipts and release of jobs to factory.
- Negotiate repayment plans if customers are in financial difficulties and monitor compliance.
- Liaise with other departments to resolve customer queries where these are impacting payments.
- Refer debts which are not paid within an agreed timescale to the Credit Control Supervisor for legal action.
- Receive and process credit card payments from customers.
- Advise all relevant departments when customer accounts are put on stop.
- Regularly liaise with the Area Sales Managers to advise current status of their accounts.
- Produce and issue customer statements on a monthly basis.
- Create reports relating to overdue accounts, then relay the information to relevant departments.
- Assist with other ad hoc duties, as required.
