Alexander Daniels are currently recruiting for a Credit Controller on behalf of a large and growing retail organisation based in Coventry on a full-time, permanent basis. Reporting to the Credit Manager, you will be responsible for collecting cash and keeping overdue debt to a minimum, building strong and long lasting relationhips with customers and aiding the company's cash flow.
Your daily duties will include;
- Chasing outstanding debt on your ledger predominantly by telephone but also by email where necessary
- Ensuring customer information and contact details are kept up to date, and that they are within their credit limits
- Working with customers in a polite but firm manner to ensure queries are resolved quickly and efficiently in order to obtain payment, taking payments over the phone where necessary
- Reconciling the bank daily and allocating incoming monies received onto the sales ledger
- Escalating bad debt to management where required
- Adhoc administration such as filing
The perfect candidate will have a minimum of 2 years proven credit control experience, with exceptional communication skills, both written and verbal. We are looking for someone with a firm but friendly approach who is able to maintain customer relationships, and deal effectively with stakeholders at all levels. You must have experience working with a computerised accounting system and be comfortable using Excel.
This is a full time role (37.5 hours per week). My client offers an open and friendly working culture with plenty of onsite parking and market leading benefits.