Customer service adviser

Customer service adviser
42.5Hours per week
Monday - Friday
14.97per hour

Call handling/ call centre experience essential.

Experience of working in a repairs or social housing environment desirable.

Mon-Fri, 8-5

Day-to-day Duties include:

• Manage and maintain relevant filing systems and databases
• Work with the team manager to ensure that relevant administrative tasks are dealt with efficiently
• Complete general administration tasks as and when required to meet the needs of the department
• Liaise with internal and external contacts to ensure a smooth flow of information and work between the departments
• Monitor and record costs incurred by the department
• Ensure effective and efficient processing of documents, working within set time frames