Operations Coordinator - Up to £30K - Immediate Start Available

JOB TITLE: Operations Coordinator - Immediate Start Available!LOCATION: CrawleyCONTRACT TYPE: PermanentHOURS: Monday - Friday, 8am - 5pmSALARY: £28,000 - £30,000 per annum

Are you a detail-oriented, organised individual looking to make a significant impact in the utilities sector? Do you thrive in a fast-paced environment and enjoy coordinating operations to ensure everything runs smoothly? If so, we want YOU to join our client's team in Crawley!

As our Operations Coordinator, you will be the backbone of our operations team, ensuring that everything runs like clockwork. Your responsibilities will include:

• Daily Logistical Operations: Manage day-to-day logistics, ensuring smooth operations from enquiry to completion.
• Order Handling: Process orders including skip exchanges, hazardous waste removals, compactor empties, and wheelie bin rollouts for commercial clients.
• Issue Resolution: Address and resolve issues such as missed waste collections and complex client requests.
• CRM Maintenance: Keep our CRM system updated with customer contact details and task statuses.
• Tracking and Coordination: Track jobs and queries through to resolution, coordinating with suppliers and keeping clients informed.
• Customer Interaction: Serve as the first point of contact for customer sales/service queries via service inbox and phone calls.
• Customer Follow-Up: Proactively follow up with customers to ensure satisfaction with job completion and overall service performance.
• Communication: Liaise with customers and suppliers via email and phone, resolving queries quickly and accurately.
• Problem Solving: Work with the Commercial Operations Manager to find solutions to customer problems and present proposals and quotes.
• Relationship Building: Build and maintain strong relationships with customers and suppliers through ongoing interaction.
• Compliance: Ensure compliance with HR and Health & Safety regulations, promoting a safe, fair, and legally compliant workplace.

We're looking for a proactive and enthusiastic individual with:

• Proven experience in operations or project coordination, preferably in the utilities sector.
• Exceptional organisational skills and the ability to manage multiple tasks simultaneously.
• Strong communication skills, both verbal and written, to engage with team members and stakeholders.
• A keen eye for detail and a commitment to delivering high-quality work.
• Proficiency in Microsoft Office Suite and experience with project management tools.
• A positive attitude and a willingness to take on challenges.

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A vibrant workplace culture that encourages collaboration and innovation.
• Regular team events and social activities to foster camaraderie.

If you're excited about the opportunity to be an integral part of our operations team and make a real difference in the utilities industry, we want to hear from you! Apply now and let's embark on this journey together.

Send us your CV and a cover letter detailing your relevant experience and why you're the perfect fit for this role. We can't wait to meet you!

Join us in shaping a sustainable future - one operation at a time!We are an equal-opportunity employer and welcome applications from all qualified candidates.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.