Retail Night Shift Manager - Gatwick Airport - Salary £30,000 to £32,000 plus generous bonuses
About the Role:
Are you passionate about leading and inspiring a team to deliver exceptional service and operational excellence? We are seeking a Night Shift Manager to join our clients team at Gatwick Airport. In this role, you will be responsible for coaching and developing a team to drive cost-efficient replenishment and administration while upholding world-class standards and customer service.
Key Responsibilities:
- Enable the full potential of your team through continuous coaching and tailored development.
- Act as a role model to inspire the team to deliver individualised world-class service and standards at all times.
- Work as a key member of the management team to ensure the smooth daily running of the operational function.
- Recruit outstanding talent to promote our organisation as an employer of choice.
Scope:
- Work within a team of customer-facing and operational support leaders.
- Based airside in a medium or large terminal at Gatwick Airport.
- Lead a team of up to 20 members during shifts between across a night operation.
- Responsible for delivering administrative and replenishment-related activities, incorporating stock turnover and supporting the delivery of budgeted sales and cost targets.
Essential Skills:
- Passion for providing exceptional service, both internally and externally.
- Previous experience coaching, supervising, or managing a team in a retail environment.
- Proven ability to motivate and inspire people.
- Excellent interpersonal skills, with fluency in spoken English.
Desirable Skills:
- Enjoyment of fast-paced retail and operations environments.
- Ability to articulate the commercial direction of the business.
- Commitment to personal and team development.
- Confidence to communicate effectively with all levels in the organization.
- Ability to challenge the status quo and enable positive change.
Benefits:
- Competitive salary plus bonuses.
- Comprehensive training and development opportunities.
- Generous staff discounts.
- Free parking.
- Support for season tickets and discounted travel.
If you're ready to lead a team to success in a dynamic airport environment, apply now with your most up-to-date CV for the Retail Night Manager role at Gatwick Airport.
BBBH30633