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Contract Manager
FM Service Provider - City of London
Up to 60,000 + Package
Fantastic opportunity to work for an FM service provider in London. Alice Rose Recruitment are currently recruiting for a Contracts Manager to oversee all hard services across a commercial portfolio in London.
The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of multiple contracts, commercially aware (P&L) and managing various clients across the landlord and tenant area's. In return the company is offering a competitive package paying up to 60,000 based on experience, further training, and career progression.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities
- Report directly to the Operations Manager
- Manage agreed KPI and SLA's.
- Responsible for managing the company's H&S and environmental performance on the contract.
- Plan and implement building shutdowns and complex client project works.
- Responsible for managing the company's quality procedures on site.
- Recruitment of any new staff
- Responsible for the development of all staff, which will include annual appraisals.
- Manage staff absenteeism and be responsible for disciplinary issues.
- Management of client relationships on a daily basis.
- Management of all reports.
- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
- Offer technical support to both the client and the engineering team.
- Responsible for the permit system.
- Attend client meetings.
- Full financial P&L responsibility
Requirements
- Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
- Experience of service delivery across a portfolio of commercial sites
- Previous experience of managing an engineering team.
- A proven track record in commercial building maintenance
- Ability to communicate both verbally and in writing with all levels of staff and clients.
- Ability to manage and prioritise a demanding and varying workload.
- Excellent communication and customer service skills
